Why can't I see prices or the shopping cart on Unitedk9s.com?
In order to view pricing on our site, you must first register with us HERE. After registering, your account must be verified and activated before you will be able to see pricing or the shopping cart. Once verification is complete (anywhere from 5 minutes to an hour during normal business hours), you will receive a confirmation call from a United K9s representative, and you will then be able to see pricing and the shopping cart.
Who can use Unitedk9s.com?
Unitedk9s.com is available to qualified retailers of pet products throughout the world. United States and Canadian customers can order directly through the site. All other international customers must call in or email to order at this time. Just fill out the required fields in our secure and easy online registration form, and you and your business will be ready to use the site. Unitedk9s.com reserves the right to exclude anyone from site use.
Is using Unitedk9s.com safe?
Yes, it is very safe and Unitedk9s.com has taken numerous steps to protect the privacy of your information. We will never share with or sell this information to a third party. We own and maintain our own server and have a Secure Socket Layer (SSL) certificate. All credit card information is encrypted prior to transmission.
How do I submit orders?
After you have reviewed your shopping cart, click the "check out" link at the bottom of the page. You will be asked to fill in your shipping and billing information. These are secure transactions and Unitedk9s.com will protect the privacy of your information.
Can I give special shipping instructions?
Yes, there is a text box for each vendor on their check out screen. Just type in specific instructions, such as a delayed shipping date or express shipping service, and we will contact you to let you know if we can comply with your request.
How are freight charges calculated?
Our frieght charges are calcuted based on billable weight, and the listed Fed Ex shipping rates.NOTE – all shipping and selling terms only apply to orders being shipped within the Continental US.